In case of any issue or problem please take a look on our FAQ.
To login to bonprix services you need to register MFA (multi factor authentification).
You can use an authenticator you like. We recommend to install the Microsoft Authenticator app on your mobile device.
To install the Authenticator app on iOS, scan the QR code below (for Apple App Store)
or open the download page from your mobile device.
To install the Authenticator app on an Android device, scan the QR code (for Google Play Store) below
or open the download page from your mobile device .
Internal colleagues should see the "bonprix Multi-Factor Authentication" automatically
and can follow the steps descriped here starting at the initial setup
Open the URL https://mysignins.microsoft.com/security-info if you are not registered, you will be asked to add a new sign-in method or click on the Add sign-in method button. After finishing the registration, login again and fill out the values.
Type in your username (format e.g. jdoe@bonprix.de) and click on
Next.
If you like to get optional information about your username please have a look on our FAQ.
Then type in your password and click on
Sign in.
Open the URL https://mfa.bonprix.net and click on the Assign a Token button.
Login using your username (format e.g. jdoe), type in your password and click on Submit. Leave the field OTP empty.
If you like to get optional information about your username please have a look on our FAQ.
Please open your Microsoft Authenticator app on your mobile. Scan the QR-Code on the website and click on Proceed.
You will be prompted to enter a generated code from your Authenticator application for the entry "bonprix-GreenRADIUS-#" (your username in the format jdoe@bonprix.de will be displayed as well) to finish the registration by clicking on Verify.
This notification confirms the successful registration.